Preguntas frecuentes
Why is the ‘Modify’ button disabled when I try to set SL/TP for an existing order?
This may be because you have placed your stop-loss or take-profit levels too close to the current market...
How do I modify or delete a pending order on MT4?
First, locate the order in the MT4 ‘Terminal’ window at the bottom of your MT4 screen. Open orders...
How do I place a pending order on MT4?
A pending order is an instruction to open a position when an instrument reaches a certain price pre-defined...
How do I close a position on MT4?
To manually close an open position, you must first locate the order in the MT4 “Terminal” window at...
How do I place a new order in MT4?
There are many ways to place a new order in the MT4 terminal: Click on the ‘New Order’...
How do I change the chart type?
Click on the ‘Charts’ tab in the toolbar and choose the type you want, ‘Bar’, ‘Candlesticks’, or ‘Line’....
The charts say ‘Waiting for Update’; what do I do?
This is perfectly normal when you log in for the first time after downloading the platform. To activate...
How do I change my MT4/5 password?
In order to change your MT4/5 password, please login to your Client Portal and then click on Accounts...
How can I download MT4?
You can download MT4 and MT5 on your desktop, mobile phone, tablet or simply open it in your...