FAQs
How to Reset your Client Portal Password
If you’ve forgotten your Client Portal password, you can reset it in a few simple steps: Go to the Login page and click Forgot...
How to Open a Live Account
Opening a Live Account with OneRoyal is quick and straightforward. Follow the steps below to get started: Go to the...
How to Open a Demo Account
In order to open a new Demo account, please login to your Client Portal and go to Accounts–>Open...
Leverage Change Request
In order to request a change to your account leverage, simply login to your Client Portal and navigate...
How to apply for an Islamic (swap-free account)
If you wish to convert your trading account into an Islamic (swap-free) account, follow these simple steps: Log...
How to Withdraw Funds
Log in to your Client Portal – on the left of the screen, click on Funds –> Withdraw...
Email Change Process in Client Portal
In order to update your email address, simply login to your Client Portal and as shown below, click...
Bank Transfer Details
Please find below the steps to find the relevant bank transfer details in the Client Portal. –> Login...
How to Enable 2FA
In order to add Two-Factor Authentication (2FA) to your account, please take the following steps: Download Google Authenticator...